Are you and Customer Service Manager, which likes a role that offers variety? I am currently recruiting for an exciting new role within the manufacturing sector. What’s on offer. A friendly working environment Solid company that offers employment security Great company culture £35k with an early finish on Fridays The Job Ensure the needs of customers are met and exceeded by the customer service team. Manage a small team, promoting exceptional customer service. Identify and provide resolution to customer requests. Provide same day response to internal and external clients. Manage the customer service team to target satisfaction levels required by the business. Sales and general administration as required to support sales team where necessary. Control of sales trails and samples, maintaining accurate customer experience Investigate and resolve customer issues which may be complex. About you An experienced manager that is happy to get involved with all aspects of the business. Ability to multitask in a fast-paced manufacturing environment. Confidence to multitask and support other areas of the customer service and sales team. Good IT skills and confidence with new products launches. Thrive in a demanding environment, without the need for constant guidance. If you are looking for a new role collaborating with a wonderful team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further