Job summary As a Crisis Recovery Worker, you will be required to provide a high-quality, recovery-focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. Main duties of the job With experience working within a community-based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand needs and support people to achieve their goals the role will include one-to-one engagement, facilitating activities within the service and community, administrative tasks, signposting and engaging people in other provision. You will work alongside Peer Support Workers (PSW) and Crisis Support Workers (CRW) to achieve the best person-centred care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. About us Rotherham Safe Space, Barnsley Support Hub and Sheffield Support Hub are seeking flexible bank crisis support workers who are dedicated to the principles of social inclusion, to work with people with mental health needs. The three services provide a crisis alternative to A&E through non-clinical, person-centred support and recovery interventions. About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people-focused, our people are central to delivering the highest quality of service and care to the people who access our services. Date posted 21 October 2024 Pay scheme Agenda for change Band Band 2 Salary £13 to £14 an hour Contract Permanent Working pattern Flexible working Reference number 020468 Job locations 44 Bank St, Sheffield City Centre, Sheffield S1 2DS Sheffield S1 2DS Job description Job responsibilities Casual Crisis Recovery Worker - Rotherham Safe Space, Barnsley Support Hub and Sheffield Support Hub Hours: 6 pm-12 am Position available: 2 Salary: £12.80 per hour Location: The three locations covered are 44 Bank St, Sheffield City Centre, Sheffield S1 2DS, 10A Eldon Street, Barnsley, S70 2JB, 77 Sheffield Rd, Rotherham S60 1DA Rotherham Safe Space, Barnsley Support Hub and Sheffield Support Hub are seeking flexible bank crisis support workers who are dedicated to the principles of social inclusion, to work with people with mental health needs. The three services provide a crisis alternative to A&E through non-clinical, person-centred support and recovery interventions. About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people-focused, our people are central to delivering the highest quality of service and care to the people who access our services. About the role As a Crisis Recovery Worker, you will be required to provide a high-quality, recovery-focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With the proven ability to identify barriers, understand needs and support people to achieve their goals the role will include one-to-one engagement, facilitating activities within the service and community, administrative tasks, signposting and engaging people in other provision. You will work alongside Peer Support Workers (PSW) and Crisis Support Workers (CRW) to achieve the best person-centred care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. You will be part of a small team supporting people in a crisis drop-in centre. We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. About you Due to the nature of this role, it requires someone flexible and able to be contacted at short notice to support any of the three crisis services. You will have experience working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs while possessing excellent motivational skills. This will include one-to-one engagement and facilitating group-based activities, signposting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, and physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will equip you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. It is necessary to have a driving license. What we offer In addition, you will receive: A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service A 5% contributory pension scheme, with the opportunity to increase contributions. A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. Enhanced family friendly policies, pay and leave. Cycle to work scheme. Discounted gym membership. Healthcare cash plan. A discount platform covering online, high street and supermarket purchases. You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing Date: 08/11/2024. The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer. Job description Job responsibilities Casual Crisis Recovery Worker - Rotherham Safe Space, Barnsley Support Hub and Sheffield Support Hub Hours: 6 pm-12 am Position available: 2 Salary: £12.80 per hour Location: The three locations covered are 44 Bank St, Sheffield City Centre, Sheffield S1 2DS, 10A Eldon Street, Barnsley, S70 2JB, 77 Sheffield Rd, Rotherham S60 1DA Rotherham Safe Space, Barnsley Support Hub and Sheffield Support Hub are seeking flexible bank crisis support workers who are dedicated to the principles of social inclusion, to work with people with mental health needs. The three services provide a crisis alternative to A&E through non-clinical, person-centred support and recovery interventions. About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people-focused, our people are central to delivering the highest quality of service and care to the people who access our services. About the role As a Crisis Recovery Worker, you will be required to provide a high-quality, recovery-focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With the proven ability to identify barriers, understand needs and support people to achieve their goals the role will include one-to-one engagement, facilitating activities within the service and community, administrative tasks, signposting and engaging people in other provision. You will work alongside Peer Support Workers (PSW) and Crisis Support Workers (CRW) to achieve the best person-centred care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. You will be part of a small team supporting people in a crisis drop-in centre. We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. About you Due to the nature of this role, it requires someone flexible and able to be contacted at short notice to support any of the three crisis services. You will have experience working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs while possessing excellent motivational skills. This will include one-to-one engagement and facilitating group-based activities, signposting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, and physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will equip you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. It is necessary to have a driving license. What we offer In addition, you will receive: A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service A 5% contributory pension scheme, with the opportunity to increase contributions. A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. Enhanced family friendly policies, pay and leave. Cycle to work scheme. Discounted gym membership. Healthcare cash plan. A discount platform covering online, high street and supermarket purchases. You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing Date: 08/11/2024. The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer. Person Specification Qualifications Essential You will have an understanding of working with people with a variety of complex needs including mental health, learning, and physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will equip you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. It is necessary to have a driving license. Experience Essential Due to the nature of this role, it requires someone flexible and able to be contacted at short notice to support any of the three crisis services. You will have experience working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs while possessing excellent motivational skills. This will include one-to-one engagement and facilitating group-based activities, signposting and engaging people in mainstream provision. Person Specification Qualifications Essential You will have an understanding of working with people with a variety of complex needs including mental health, learning, and physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will equip you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. It is necessary to have a driving license. Experience Essential Due to the nature of this role, it requires someone flexible and able to be contacted at short notice to support any of the three crisis services. You will have experience working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs while possessing excellent motivational skills. This will include one-to-one engagement and facilitating group-based activities, signposting and engaging people in mainstream provision. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mental Health Matters Address 44 Bank St, Sheffield City Centre, Sheffield S1 2DS Sheffield S1 2DS Employer's website https://www.mhm.org.uk/ (Opens in a new tab)