Job Title - Customer Service Assistant
Location - Bourne End, Bucks
Salary - £27,000 pa
Hours - Monday - Friday - 830am-5pm
Benefits:
37.5hr week (Mon-Fri 8.30am to 5pm – 1hr lunch – site based)
25 days holiday + B/H
Pension (personal pension) Employer contributes 6% if employee contributes 3% (salary sacrifice is also available)
Death in service benefit (3 x annual salary paid to estate)
Critical illness cover (long term illness insurance – covers up to 75% of pre illness salary until retirement age reached)
Staff bonus 5% of annual salary (has been paid last 3 years but not guaranteed – based on profit achieved)
Discounted staff Purchases on Pilot Products
What Makes a GREAT Customer Service Agent? ✨ Is this you?
It’s more than just answering calls — it’s about making a difference every day! 💬💛
🌟 Top Attributes:
💡 Proactive & solution-focused
😊 Empathetic & patient under pressure
📞 Clear & confident communicator
🔍 Detail-obsessed (nothing slips through the cracks!)
🕰️ Organised & efficient with time
🧠 Quick-thinking problem solver
🤝 Team player with a positive attitude
📚 Product-savvy & always learning
🔄 Adaptable to change and new challenges
🔐 Always professional & trustworthy
Looking to join a company that values all this?
📩 Get in touch with Kylie at CPI Selection to discuss this role with her client in more detail.
kylie@cpi-selection.co.uk