We currently have an opportunity to join our team on Match days at Nottingham Forest Football Club as Stand Kiosk Manager.
We at Nottingham Forest Football Club are seeking Retail Stand Managers with experience as a leader within a team. We are looking for our Stand Managers to smoothly operate within the retail area.
Our ideal candidate will be someone with previous experience within retail who can lead by example and work closely and bond with new teams on an event-by-event basis.
You will be operating a retail stand in the football ground, which holds a number of catering kiosks in the area, overseeing numerous small kiosk teams and till management.
Working on Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer-focused individuals to join a world-leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Package Description
£19.20 per hour
Flexible working - Matchday, evenings and weekends
Main Responsibilities
Job responsibilities:
* To attend pre-match managers briefings, partaking in training required by legislation and the company.
* To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practices, with reference to responsibilities and job description of staff.
* Working in adherence with Food Allergens information and service procedures.
* Deal with customer and staff complaints effectively and efficiently.
* Actively upselling products and maximising revenue capture.
* Assist with the training and development of staff members on the day whilst adjusting staffing levels as necessary to meet the needs of business.
* Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines.
* Follow standard operating procedures to maintain quality and consistency over all units across site.
* Using proven interpersonal skills to provide a world-class service to our guests.
* Planning for any problems or shortages so they are prevented before occurring.
The Ideal Candidate
* Excellent communication skills
* Able to brief a team of people
* Able to lead a large team
* Good attention to detail
* Experience within a catering environment - not key but useful
* Confident
About The Company
Sodexo Live!
We're Experience Makers.
At Sodexo Live! build a career where every day is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we'll give you all you need to thrive.
Be part of something greater.
Why choose Sodexo Live! -
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, and the Rugby World Cup.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits, and personal home services to 100 million consumers daily in 56 countries.
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