Reports to: General Manager Key Objective: To ensure meaningful, enjoyable, engaging and stimulating activities are planned, organised, promoted and implemented in the home for all residents in line with principles, policies, procedures and best practice guidelines for relationship centered care, clinical care and dementia care. Key Responsibilities : To support the Lifestyle lead to promote and implement a meaningful, enjoyable, engaging and stimulating activities programme, based on relationship centred care principals Support in events, activities and achievements throughout the home to ensure the residents have meaningful activities Building volunteering opportunities within the home Support with all local charity events hosted within the home Ensure all regulatory and statutory requirements are met and company polices and procedures are adhered to Role model relationship centred care within all team members to empower residents with their lifestyle choices Responsible for ensuring there is always sufficient equipment and resources are available for the team to meaningfully engage and occupy residents To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences To respond in a timely way to residents who are distressed or seek assistance To ensure the General Manager is informed of any incidents, issues or concerns Work with the care team members to ensure risk assessments have been carried out on all outings and all documentation is complete and recorded Ensure risk assessments related to activities and volunteering are completed within the home and safe working practices are being followed at all times. Ensure there is effective communication and preparation to the activity program to all interested parties Person specification Qualifications/Education NVQ HSC level 2 or QCF HSC award 2 Experience Experience of working and/or engaging with older people (both living with and without Dementia). Experience delivering high quality relationship centered care Skills/Knowledge Excellent communication (written and verbal) and clinical skills Knowledge of and competence in core Microsoft office applications Passionate and keen to develop new skills Listening skills Data management (for record keeping and review) Ability to organise efficiently and prioritise workloads whilst under pressure Personal Qualities Reliable, flexible, adaptable, punctual Will and able to work outside the standard work hours Approachable and friendly Positive in outlook and manner Self-motivated Able to promote a professional image for the company at all times Able to travel to other RCH homes as required (training)