Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of over £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Reporting to the National Sales Manager your primary accountability is to lead and inspire a team of Sales Executives of different levels of seniority but also experience, to identify, recruit and develop new sales people to reach their potential, to strive to exceed new business targets, to engage and develop all people within the team, to identify people within the team who have the ability for roles of greater responsibility, to create an environment of success within the team.
To develop a sales action plan via monthly reviews for each Sales Executive, to focus on improvements on any areas that require, but to also build on areas of strength to aid an individual’s development.
Responsible for ensuring all company policies and procedures are implemented and managed to a high standard.
To ensure all team members comply with all aspects of the Commercial Sales Policy.
Responsible for the recruitment, induction and subsequent ongoing training through the first 80 days of any new Sales Executive and also to create a ‘Subs Bench” or suitable candidates for future positions.
To conduct monthly team meetings to review performance, do group training, discuss new initiatives and services.
To accompany Sales Executives in the field a minimum 3 days per week, to complete training, and to add value to customer appointments, This shall be followed by a in field review on the day.
To drive compliance on Salesforce and all other systems through the team.
To ensure engagement within team is high via team meetings, social events and creating an open, inclusive and diverse environment.
To be involved and possibly lead different projects within Sales and CRM
To support the National Sales Manager in all areas
Responsible for the professional handover of all new accounts to the CRM team by the Sales Executive in line with the Company timescales.
Key Measures of performance
The whole team performance to be above individual target
High levels of team engagement, measured via VOE and Buzz surveys
You will have a natural ability to engage with internal and external customers both face to face and over the phone delivering outstanding customer service to ensure our customers expectations are met.
Good commercial awareness and deep understanding of the business and the organisation’s high-level objectives
Proficient in Microsoft Office/Google Suite applications including Keynote
Holiday trading
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Free eye tests and support with the cost of glasses
DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!