About the Role
As a Transportation Area Manager with Amazon TA, you will be responsible for leading a team of associates in a cluster within the UK. Your primary focus will be to optimize associates' experience and performance, ensuring a safe and efficient work environment.
Key Responsibilities
* Safeguard your team's safety, promoting Amazon's Health and Safety standards and ensuring compliance with all safety programs.
* Ensure your team is engaged and motivated, with a culture of ownership and high performance.
* Work with cross-functional teams to drive process improvements and optimize operations.
* Uphold Amazon's high standards of process quality and strive to improve and streamline processes.
* Act as a subject matter expert on processes and activities, actively sharing and promoting best practices with colleagues and network.
* Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
* Think analytically about project management and provide day-to-day support during the rollout/implementation of new systems/processes.
* Communicate daily metrics and report exceptions.
* Act as the responsible and accountable person in respect of the Operator License (O License).
* Prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership.
* Ensure fleet and driver compliance through active monitoring and reporting.
About the Team
Amazon TA's Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP's scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP's vision is to provide a world-class employment experience in a modern technology-driven environment that puts safety first.
Requirements
* Hold a Transport Managers Certificate of Professional Competence (CPC) National and International.
* A Degree.
* Relevant experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
* Experience managing people.
* Experience with performance metrics and process improvement and data-driven decision making.
* Experience dealing with ambiguity, working under pressure and handling changing priorities, to effectively prioritize and multitask.
* Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
* Advanced proficiency in written and verbal English.