* Develop training and support materials to drive compliance to Octopus or other agreed initiatives
* Proactively identify problem sites and work with operations and other functions to improve financial and operational performance
* Take on food-related projects and manage cross-functional food initiatives
* Provide a collaborative approach for client group and wider stakeholders by working with Marketing & Promotions Managers and Executive Chefs to provide effective and innovative ongoing solutions in line with the annual marketing calendar
Proven leadership ability
* Genuine interest in customer service excellence
* Catering experience with chef skills (contract catering is desirable)