An opportunity has arisen for a Urology Clerk to join our small but enthusiastic team who work in a very busy department.
The successful candidate will have good interpersonal skills, a good telephone manner, a caring attitude and the ability to work well under pressure. They will need a very keen eye for detail to support clinical activity with well prepared clinic notes.
Main duties of the job
1. Clinical note preparation for patients attending our Out Patient clinics.
2. Tracking notes after clinic and delivering them to health records.
3. Supporting the reception at peak times or to cover annual leave.
4. Booking patients for their clinic appointments, carefully recording the outcome and making any follow up appointments.
5. Liaising with other departments.
6. Answering telephone enquiries and directing patients to correct clinic locations and managing 'walk in' enquiries.
About us
We are proud to provide 'Outstanding' care and be a great place to work.
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Person Specification
Qualifications
* Willing to undertake additional training on departmental IT and manual systems.
* Demonstrates good literacy.
* GCSE level or equivalent English and Maths.
Experience
* Previous clerical work.
* Recent NHS experience.
Skills
* Experienced in using IT systems.
* Able to use OASIS, IFIT, PAS or similar systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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