Job summary
NHS South-East London (SEL) Integrated Care Board (ICB) - Bromley has established an in-house All Age Continuing Care (AACC) service comprising of managers, clinical leads, nurses and support officers. The service has a duty to deliver the ICB's statutory requirements and to manage the AACC budget.
SEL ICB has commissioned Midlands & Lancashire Commissioning Support Unit (MLCSU) to provide an AACC Partnership Delivery Service (PDS) which will work alongside the ICB in-house AACC team based in Bromley to deliver the totality of requirements for the service. The PDS will be a clinical-led service that will deliver CHC nurse-led assessments and reviews, in support of the completion of Multi-Disciplinary Team (MDT) Decision Support Tools (DSTs). The service will also provide additional AACC administrative support services.
NB: Internal candidates will take preference and will be considered first.
NB: working pattern is hybrid consisting of agile work and a minimum of 2 days per week in the Bromley office. High-cost area allowance will apply to this role where there is a service requirement to routinely work from the London base and/or to be available to work within the local operational area (a minimum of 40% of contracted hours.
Main duties of the job
The post holder will play a key role in supporting the All Age Continuing Care (AACC) team in completing a range of clinical assessment and care reviews which will include development and review of Personal Health Budgets (PHBs).
As a Clinical Nurse Assessor this would include case management in line with the national framework and management of AACC packages of care, ensuring value for money placements which meet the needs of the individual and identify opportunities for development and improvement to assist delivery of best practice healthcare.
The post holder will ensure that they, and the team, always adhere to the NHS Continuing Healthcare National Framework, and promote the use of PHBs; working within established policies, procedures, protocols and systems, ensuring quality standards and performance.
About us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU)is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and Northwest to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Job description
Job responsibilities
Job responsibilities
You will:
1. Foster transparency and a person-centered approach with patients, families and representatives.
2. Promote the use of Personal Health Budgets for eligible individuals as a means of having control over their care and achieving best possible outcomes whilst being cost effective and value for money.
3. Ensure the principles and duties of safeguarding are holistically and consistently applied
4. Assist the Clinical & Operational Manager and Clinical Team Leader for AACC with resolution of complaints, appeals and disputes.
5. Work within a team of AACC Clinical Assessors, taking a lead role in Continuing Healthcare cases, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement.
6. Facilitate and contribute to multi-disciplinary assessments and patient reviews in line with standard operating procedures.
The following five criteria are the essential criteria for the role. These will be used for shortlisting, so it is important that you answer these questions fully in your application form to give yourself the best chance of being selected for interview.
7. Educated to degree level in relevant subject or equivalent level of qualification or experience in working at a similar level in specialist area.
8. Healthcare Professional Registration with the NMC; RN, RMN, RNLD.
9. Extensive knowledge of specialist areas acquired through experience and training, plus further specialist knowledge of the continuing healthcare process and MDT working. Awareness of Personal Health Budgets, Personalisation policy.
10. Negotiation and conflict management skills and the ability to influence.
11. Experience of clinical assessment and case management and working with multidisciplinary teams.
For the full job description and person specification please see the supporting document. This document has a number of criteria that we would ideally want in a candidate. We know that you might not meet all the criteria for the role but please dont let that stop you from applying. We understand that you may bring other skills and experience to this role that we might not have thought of.
Person Specification
Qualifications
Essential
12. Educated to degree level in relevant subject or equivalent level of qualification or experience in working at a similar level in specialist area.
13. Healthcare Professional Registration with the NMC; RN, RMN, RNLD.
Skills, Knowledge & Competencies
Essential
14. Extensive knowledge of specialist areas acquired through experience and training, plus further specialist knowledge of the continuing healthcare process and MDT working. Awareness of Personal Health Budgets, Personalisation policy.
15. Negotiation and conflict management skills and the ability to influence.
Experience
Essential
16. Experience of clinical assessment and case management and working with multidisciplinary teams.