Job Description
Job Title: Counsellor - Employee Assistance Programme
Salary: £30,000 - £34,000 per annum
Hours: Full-time and part-time options available, with a mix of office and remote working
Location: Hinckley, Leicestershire (Hybrid working model)
Job Type: Permanent only
Are you a qualified and compassionate counsellor looking to make a real difference in people’s lives?
Do you thrive in a fast-paced, supportive environment where you can grow professionally and provide critical emotional support to employees in need?
Overview:
Compass Associates is excited to be recruiting for experienced Counsellors on behalf of a leading Employee Assistance Programme (EAP) provider. This rewarding role offers the opportunity to provide immediate emotional support to individuals across a variety of sectors, with a focus on mental health and wellbeing. Working within a hybrid model, you will deliver support via a 24/7 helpline and have the opportunity to take on structured therapeutic sessions once post-probation.
As part of a highly supportive team, you will be guided by a team of experienced managers and clinical experts, ensuring the highest standards of care for clients in distress. If you are looking for a challenging yet fulfilling role with ample opportunities for personal development, this could be the perfect next step in your career.
Key Responsibilities:
* Provide immediate emotional support to clients via telephone, web chat, and email.
* Assess clients' needs and provide appropriate guidance, with the potential for crisis management.
* Take on therapeutic sessions with clients, offering structured counselling once probation is completed.
* Manage and de-escalate high-risk situations, ensuring client safety through proper risk assessment.
* Collaborate with your manager to address critical cases, including liaising with emergency services if required.
* Access a wellbeing room for debriefing following challenging sessions.
* Work within a team structure that includes both on-site and remote counsellors.
Essential Requirements:
* A minimum of 12 months post-qualification experience in counselling (non-negotiable).
* A minimum of 150 hours of adult counselling (this can include qualification hours).
* Level 4 Counselling Diploma or equivalent.
* BACP Registered (or equivalent membership: NCPS, IACP, UKCP, BABCP, COSCA).
* Experience managing suicidal ideation and trauma cases.
* Must be within a reasonable commuting distance to Manchester.
* Flexibility to work evening and weekend shifts
Working Hours & Hybrid Model:
* Office Hours: 7am to 8pm, with shifts spread across the week.
* Full-time: 3 days in the office, 2 days working from home.
* Part-time: Flexible hybrid working options.
Benefits:
* 25 days + 8 bank holidays, increasing with service
* Monthly supervision allowance
* Full funding for BACP registration (or equivalent)
* Access to a Learning Hub and funding for qualifications
* Clear progression opportunities based on performance
* Peer group CPD sessions to foster learning and professional development.
Contact Details:
To apply, or for more information and an informal discussion about this post please contact on
Recommendations:
Compass Recruitment Solutions is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate.