University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
We are looking for an experienced, enthusiastic and dedicated individual to provide an effective and efficient secretarial service to each of the Dental specialties. The post holder will have a range of secretarial experience, ideally in a hospital environment, though other administration experience will be considered.
Working in a busy and sometimes demanding role, within a supportive team, you must be a good team player and enjoy working within multidisciplinary teams. The applicant should have good organisational and interpersonal skills and the ability to work well under pressure. As the post deals with patients, relatives and healthcare professionals on the phone, applicants must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. The successful candidate will need to have a good working knowledge of Microsoft Word, Excel and Outlook.
1 X substantive post 37.5 hours per week to work across all Dental Specialties supporting the Senior Medical Secretaries. Part time/job share will be considered.
Main duties of the job
1. To audio type, edit and proof read clinical letters, general correspondence and reports using the Trust's Digital Dictation and Speech Recognition System, ensuring that all correspondence is dispatched within the Trust's target turnaround times.
2. Achieve the required standard of proofreading/editing using the Trust's Digital Dictation and Speech Recognition System, as specified by the Trust.
3. Use the relevant computer systems and Patient Administration System (PAS) to accurately input and retrieve patient information, updating demographics where necessary.
4. To check incoming email inbox(s) on a daily basis to keep up to date with departmental and Trust wide news and information.
We would welcome applications from those who meet all of the essential criteria as set out in the person specification. This includes having a qualification in word processing or audio typing (or equivalent), educated to GCSE grade C or above (or equivalent) in English Language and Maths, and Business and Administration Level 3 NVQ or equivalent experience.
Shortlisted applicants will be asked to undertake a dictation typing test prior to a face-to-face interview.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
* Clerical / Administrative Experience
* Previous NHS Experience
* Understanding Medical Terminology
Skills and Abilities
* Ability to work under pressure whilst maintaining a high standard of accuracy
* Ability to adapt and use new computer packages and programmes
* Effective Organisational Skills
Qualifications & Training
* Educated to GCSE, Grade C or above (or equivalent) in English & Maths
* Business & Administration Level 3 NVQ or equivalent experience
* Qualified in word processing/audio typing (or equivalent)
* Effective and polite manner when dealing with people, both face to face and on the phone
* Ability to work effectively in a busy team, adjust to change and motivate others
* Ability to work on your own, using your own initiative, if required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administration Manager / Personal Assistant
£24,071 to £25,674 a yearpa pro rata (Dependant on Experience)
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