Listers Group are currently looking to recruit a Warranty Controller for our VW Commercial Dealership in Coventry. The successful applicant will be responsible for the effective claiming and processing of warranty work. The hours of work are 8:30am to 5:30pm, Monday to Friday and 8:30am to 1pm, working the occasional Saturday when required. Basic Salary up to £30,000 plus benefits.
Role Responsibilities:
1. Identifying potential warranty work.
2. Liaising with the manufacturer to authorise works.
3. Processing warranty claims within manufacturer guidelines and time frames.
4. Scheduling warranty work with the workshop.
5. Ensuring that under and over payments are appealed.
6. Monitoring profitability and revenue of the department.
This role would ideally suit someone who has previously worked within a dealership as a Trainee Warranty Controller or Experienced Warranty Controller. However, although previous exposure to a Warranty Controller/Administrator role is ideal it is not essential as training will be given. More importantly, you will have a great understanding of Dealership Warranty systems and procedures, excellent attention to detail, and the ability to deal with all levels of staff and management.
Unlimited confidence, resilience, drive, energy, and talent are essential. A well-presented individual with a desire, character, and attitude to succeed is highly preferred.
In return for your hard work, we'll support you with:
* 33 days holiday including bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Company Events
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