Chroma is working exclusively with a high-end, market-leading design company on an exciting opportunity for a 2nd Line Support Technician to join their team This is a full-time, office-based role located in their office near Stretford, offering a salary of up to £35K. This Manchester-based business has grown to be one of the leaders in their field working at the top end of the market. They have a diverse top-quality portfolio and pride themselves on not only providing an excellent product but also an exemplary level of service. As a 2nd Line Support Technician, you'll play a key role within the IT Support teamtroubleshooting and resolving technical issues, managing support tickets, and escalating major incidents when needed. You'll also have the chance to contribute to exciting project work and get involved in regular hardware and software configuration tasks. If you're ready to take the next step in your IT career with a business that values quality, collaboration, and innovationthis could be the perfect role for you Essential Skills: 2 years of experience in IT Support Solid experience with O365, Azure, and Active Directory Networking experience Strong familiarity with backup solutions Desirable Skills: Knowledge of SonicWall Knowledge of HyperV and Veeam A full UK drivers licence If you are interested in this position, please apply below or get in touch ASAP with Julia on 07305019879 or email ADZN1_UKTJ