To lead the management and continuous improvement of facilities, safety, maintenance and the provision of accommodation, prioritising contractual and statutory obligations alongside quality management reporting.
Main Responsibilities
* To ensure that relevant staff and volunteers are managed and supported sufficiently to fulfil their role and to operate in accordance with the requirements of legislation, funding arrangements and YMCA Doncaster’s policies, procedures and KPIs.
* To maintain accreditation and compliance records, oversee submissions for quality management and inspections and act as the responsible / senior person as required.
* To operate a Health and Safety management system, including risk assessments, in keeping with legal obligations and the requirements set out in the Health and Safety Policy.
* To ensure that new staff, volunteers, resident clients, external users and others as appropriate receive a clear Health and Safety induction and that individual issues are addressed promptly.
* To manage property condition, cleaning, planned maintenance and responsive repairs.
* To ensure that appropriate property records and asset registers are maintained.
* To create efficient arrangements for scoping work, gathering quotations and making recommendations for approval of large or exceptional items of expenditure.
* To oversee the KPIs for accommodation management including minimising voids and maximising rent / service charge collection.
* To manage reception and ensure that services provided contribute to positive customer experience.
* To oversee IT issues, including the provision of equipment and resolution of problems, and to liaise with the external IT services provider.
* To provide expert facilities / operational input and knowledge to those engaged in planning and launching new work.
* To take responsibility for drafting recommended policy / procedure updates.
* To attend meetings of the Board or relevant sub groups as required in order to report and give advice.
* To manage specified areas of budgeted income and expenditure.
* To ensure that the YMCA’s insurance arrangements are appropriate and are compliant with any binding requirements from funders or other stakeholders, and to oversee processes for renewals and claims.
* To ensure that the YMCA’s utilities supply arrangements are appropriate and cost-effective.
* To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others as relevant to a senior post.
* Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
40 hours. There will be some expectation of non-standard hours for events, meetings and similar including occasional evening cover. We expect the role to be based on site, with potential for one day per week working remotely.
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