Job Title: 1st Line Engineer - Desktop Support x 2 opportunities
Location: Highbury Campus, Portsmouth
Salary: £23,518.06 - £24,791.39 per annum
Hours of work: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent
About us:
At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
What we offer:
1. Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
2. Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government
3. Learning & Development: Programmes by The Community Adult Education Department
4. Staff Development: Access to the College staff development programmes and CPD
5. Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
6. Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
7. Parking: Free car parking across all campus sites (apart from Arundel)
8. Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role:
The IT Support Engineer will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues. Team working and communications within an overall approach that values people will be of key importance.
Key Responsibilities:
* Providing phone/remote support & assistance
* Excellent customer care
* Desktop Support
* Hardware Repairs
* Software Installation
* Projector, cabling, troubleshooting
* Assisting in projects and IT activities as required
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
Pre-Employment Checks:
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right to close the job advert when we have had successful applications, and it may not run for the full duration of the advert. We do not accept CVs from agencies for these roles.
#J-18808-Ljbffr