2nd Tier IT Support Technician Hybrid Working £25,000-£31,000 Birmingham Ref: JC/BCR/11431 Bell Cornwall Recruitment' s international IT Support client (MSP) is recruiting for a talented and ambitious 2nd Tier IT Support Technician to join their growing team. As a 2nd Tier IT Support Technician you will provide 2nd line support to their clients across the UK and internationally. The 1st Line Support Team deal with and fix basic queries and the 2nd line team deal with more complex escalated issues and any server, infrastructure, internet issues as well as supporting on deployments and installations. To be considered for this role you will ideally have 3-5 years' 1st line IT support experience working for an MSP (looking for the next step in your career) or 2 or 3 years' experience at 2nd line level (looking for a new challenge). You must have experience of working with a variety of software, systems and IT architectures and be confident in your ability to resolve complex business critical issues. If you are looking for a challenging role as a 2nd Tier IT Support Technician then this could be the role for you. Interested? Please click the 'APPLY' button now BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)