An Exciting opportunity to join Housing Solutions as a Resident Empowerment Apprentice, under a fixed term 18 month contract while completing a Level 4 Housing and Property Management qualification.
While completing your apprenticeship you will be working in our friendly and professional Housing Department and supporting the Resident Empowerment Team to deliver an exceptional resident empowerment and volunteering programme to the residents and the organisation, by providing a customer focused, efficient and effective service.
Assisting the organisation to help us exceed the regulatory standards for Tenant Involvement and Empowerment by assisting in, creating and developing engagement projects by working with our residents and stakeholders in line with our Resident Engagement Strategy. Working across different partnerships and organisations to expand the reach of our engagement projects across our communities.
About you
We are looking for a “people person” who can build relationships with residents and stakeholders from all walks of life, someone who is able, and eager to make a positive impact on communities within the local area and be passionate about empowering our residents.
You’ll need to have a housing background or have a minimum of 2 A levels and you will be required to carry out a project as part of your role. You must be confident and well organised and have the ability to work on your own initiative as well as collaboratively across the organisation to support our goal of resident empowerment. You will need to be computer literate and have a polite and professional manner with good communication skills. Previous administration, or customer service skills would be advantageous but not essential for the role.
The successful applicant will require an enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.
About Us
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
Why Choose Us
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.
Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
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