We are seeking a skilled and reliable Tyre Fitter to join our team. In this role, you will be responsible for providing professional tyre fitting services at our centre, ensuring safety, efficiency, and high-quality service. As a Tyre Fitter, you will be the face of our company, delivering exceptional customer service while maintaining and fitting tyres on a wide range of vehicles.
About The Role
General Responsibilities:
* Tyre Fitting: Perform tyre changes, repairs, balancing, and alignment. Handle tyres for various vehicle types, including cars, vans, and light commercial vehicles.
* Customer Service: Provide a high level of customer service by engaging professionally with clients, answering queries, and offering expert advice on tyre care and maintenance.
* Safety Compliance: Adhere to all health and safety regulations during tyre fitting procedures, ensuring both your safety and that of the customer.
* Equipment Maintenance: Ensure that all mobile fitting equipment and tools are in good working order, clean, and properly stored in the mobile unit. Report any faults or issues promptly.
* Inventory Management: Manage stock levels of tyres and materials within the mobile unit, ensuring you have the necessary inventory to complete jobs efficiently.
* Record Keeping: Maintain accurate records of all jobs completed, including customer details, services provided, and any additional work recommended.
* Upselling: Identify opportunities to upsell additional services or products, such as wheel alignment, balancing, or premium tyre options, to enhance customer satisfaction and company revenue.
Skills Required:
* Solid mechanical/vehicle knowledge
* Strong customer service skills with a friendly and professional demeanour.
* Ability to work independently and manage time effectively.
About The Company
We provide you with fixed prices, clear explanations, and great service, all underpinned by a 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle's manufacturer warranty status. All our workshop technicians are trained to the highest standards, many of whom have joined us from big brand main dealers.
Company Culture
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with our customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?.
Our client waiting lounges feature high-speed Wi-Fi, free beverages, child's play area and baby change facilities, all designed for you to be comfortable while you wait. IN'n'OUT Autocentres has a very high percentage of repeat customers and scores 4.7 on Trustpilot. We strive for 100% customer satisfaction and will never carry out any additional work unless authorized.
Closing Date Saturday 3rd May, 2025
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