Job Ref: ALE1423
Branch: Alexander House Hotel Utopia Spa
Location: Alexander House Hotel Utopia Spa, Turners Hill, East Grinstead
Salary/Benefits: Up to £12.82 per hour including holiday pay, age and experience related
Contract type: Casual
Hours: Part Time
Shift pattern: Flexible weekday and weekend shifts
Posted date: 13/01/2025
Closing date: 15/02/2025
CASUAL FOOD BEVERAGE ASSISTANT
Flexible hours available
The Place
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
5 Red Star Hotel, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35 covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
Working across our banqueting suites, restaurant, lounges and terraces we can offer completely flexible hours of work. Mornings, day times, evenings and weekends, whatever fits in with your requirements. You will be serving food and beverage to residents, spa guests and local visitors and those attending weddings/banquets and other functions.
Duties include:
* Preparing the banqueting suite/restaurant/lounge/terrace for service
* Meeting and greeting guests
* Taking guest orders
* Serving food and beverage including alcoholic beverages
* Completing satisfaction checks
* Resolving any service issues
* Presenting bills to guests and taking payment
* Resetting the restaurant/lounge/terrace at the end of the shift ready for the next service
* Ensuring work area is clean and tidy before departing
You must have a smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required.
Benefits
Up to £12.82 per hour including holiday pay, age and experience related
* You will also receive a service charge payment based on the hours worked each month.
* Free car parking
* Uniform
In addition, if you join us as a regular/permanent team member you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food and beverage at all hotels
Discount on individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme. In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Location
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London. A beautiful Jacobean manor with 120 acres of gardens and parkland.
5 Red Star AA Hotel, Award winning Utopia Spa, 58 bedrooms, individually designed, including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35 covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
A luxurious hotel offering a relaxation destination like no other.
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