Job summary Are you an experienced Nurse / Paramedic looking to expand your clinical knowledge and skill-set within the Emergency Services environment? We are currently recruiting Nurses / Paramedics with emergency or primary care triage experience to join our multi-disciplinary clinical team within the Emergency Operations Centres (EOC). We will be recruiting to a variety of rotas, however, colleagues will be required to work a full range of shifts, including night shifts. Our Emergency Operations Centres are made up of the following staff groups: Emergency Medical Dispatchers (999 Call Takers) Dispatchers EOC Triage Clinicians Who all work collaboratively to ensure our patients receive the most appropriate medical intervention, guidance and support at their time of need. The EOC Clinical Team is a multi-disciplinary team made up of: Nurses Mental Health Practitioners Paramedics Specialist Practitioners Doctors ACPs Main duties of the job What is an EOC Triage Clinician? An EOC Triage Clinician provides a robust remote clinical assessment and triage of all patients and service users who contact 999. Alongside this, our Clinicians work alongside our Emergency Medical Dispatchers and Dispatch colleagues to provide acute medical advice and guidance to ensure every patient is getting the right care at the right time. What support and development do I get as a clinician? Within the EOC, we have a team of highly experienced Clinical Team Leaders and Senior Clinicians who are committed and dedicated to ensuring our clinical workforce have support and guidance when needed. The Trust has recently been awarded NHS Pastoral Care Quality Award, meeting the required standard for best practice pastoral care. This is evidence of the Trust's commitment to staff wellbeing to both potential and existing employees. Alongside this, we provide all clinicians with access to CPD opportunities, we are delighted to offer higher Education Modules, Funded Short Courses, Free CPD Events and access to e-Learning platforms. Depending on your career ambitions, we also offer great career development opportunities either clinically or operational leadership. For a day in the life of an EOC Clinician, please view the following video and refer to the quotes from our team attached: https://vimeo.com/742271385/d208c6a3a1 About us Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day. We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core. At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers. If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you. In return we will equip you with the skills, resources and development you need to thrive in your role. You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development. Benefits Competitive NHS salary A standard working week of 37.5 hours Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years Pay enhancements for out of hours, shift and overtime working Generous Pension Scheme Career and salary progression Car leasing scheme Free parking across Trust sites Cycle-to-work and other salary sacrifice schemes Staff networks Access to a wide range of discounts from various organisations across the UK Date posted 06 March 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year plus unsocial enhancements Contract Permanent Working pattern Full-time, Part-time Reference number 202-7056711 Job locations St James or Trust HQ Bristol or Exeter EX2 7HY Job description Job responsibilities For further information about this role please see attached the job description and person specification. Job description Job responsibilities For further information about this role please see attached the job description and person specification. Person Specification Qualifications Essential Registered Healthcare Professional Qualification or appropriate experience in basic computer literacy, including data input Portfolio of current, relevant practice Desirable Remote Decision Making module or equivalent Appropriate degree level or equivalent qualification Previous experience Essential Experience in dealing with a range of age and social groups Experience as a healthcare professional Understanding of the wider health care community within the context of remote care Experience in assessing and triaging a variety of presentations in emergency or primary care setting Desirable Previous experience with telephone triage Previous experience working in different healthcare settings. Person Specification Qualifications Essential Registered Healthcare Professional Qualification or appropriate experience in basic computer literacy, including data input Portfolio of current, relevant practice Desirable Remote Decision Making module or equivalent Appropriate degree level or equivalent qualification Previous experience Essential Experience in dealing with a range of age and social groups Experience as a healthcare professional Understanding of the wider health care community within the context of remote care Experience in assessing and triaging a variety of presentations in emergency or primary care setting Desirable Previous experience with telephone triage Previous experience working in different healthcare settings. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name South Western Ambulance Service NHS Foundation Trust Address St James or Trust HQ Bristol or Exeter EX2 7HY Employer's website https://www.swast.nhs.uk (Opens in a new tab)