Align-Pilates, a leading brand of Pilates apparatus, is rapidly expanding, and we are looking for a proactive Sales Assistant to support our ambitious growth plans. We seek an individual with a confident and driven approach, capable of delivering excellent customer service, managing deliveries, and efficiently handling various administrative and sales-related tasks across departments.
Key Responsibilities:
1. Customer Engagement: Confidently handle inbound enquiries about our products over the phone, ensuring that customers receive accurate, helpful information and a positive experience. Proactively reach out to customers regarding deliveries or potential issues, always seeking to resolve problems independently and efficiently.
2. Sales Support: Support the team by confidently discussing product offerings with customers, identifying potential sales opportunities, and assisting in driving revenue.
3. Order Management: Manage order processing and returns, coordinating smooth deliveries to homes and studios through effective calendar and diary management.
4. Administrative Duties: Provide administrative and CRM support across multiple departments, including marketing & sales, ensuring smooth business operations.
5. Customer Service: Deliver exceptional customer service through professional communication via phone, email, and social media, maintaining a high level of customer satisfaction.
We are looking for someone confident, self-motivated, and able to work independently without micro-management. The role offers opportunities for growth in areas such as sales, account management & administration depending on your interests and career goals.
We would welcome applications from candidates, preferably with experience in a similar role, but certainly that has;
1. Strong IT skills, including knowledge of Microsoft Office.
2. High level of attention to detail.
3. A knowledge of administrative procedures.
4. Excellent communication and interpersonal skills.
Please note: We kindly request no contact from recruitment agencies, as we are managing the hiring process directly. Thank you for your understanding.
Job Types: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
Additional pay:
1. Bonus scheme
Benefits:
1. Company pension
2. Free parking
3. On-site parking
Schedule:
1. Monday to Friday
Work Location: In person
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