Front of House/Receptionist -Client Care
Part-time 9.00 am to 5.00 pm Monday to Wednesday
Framlingham IP13 9BG
We are seeking an experienced Front of House to join our Framlingham office.
About us
Atkins Dellow is a forward-thinking law firm with a fun, vibrant and hardworking ethos at its heart. We provide a full suite of Property, Commercial, Employment, Family and Private Client services.
We are a dynamic firm with a reputation for doing a great job while being friendly and personable, not stuffy or pompous, but absolutely focused on looking after our clients’ best interests. Each person is equally important here and every role is essential to the services we provide.
The role
As Front of House/Client Care you will play a vital role in ensuring the smooth running of our office and supporting our legal teams to ensure we continue to provide an excellent service.
The main duties of the role include:
* Greeting clients and visitors
* Ensuring all calls are answered within 5 rings
* Dealing with all enquiries efficiently passing them onto the relevant person or taking accurate messages
* Sorting incoming and outgoing post
* Scanning and printing documents
* Going to the Post office and other offices to deliver post/documents
* Processing clients’ payments
* Assisting in other administrative tasks when required
* Making sure the office is fully stocked and making orders in a timely manner
* Keeping the office looking tidy at all times
* Liaising with external suppliers
* Occasionally provide cover at our Halesworth office
Required Skills:
* Strong administration skills, well organised and able to multi-task
* Strong attention to detail
* Team player with the ability to organise own workload and adapt/prioritise as necessary
* The ability to work under pressure showing commitment to your colleagues and the Firm in general
* Confident and professional manner when dealing with clients
* PC proficient especially in Microsoft Office
* Full driving licence & own transport is essential for this role
We offer all employees 25 days holiday plus public holidays (full-time equivalent), pension, health and life insurance.
We are committed to recruiting on merit and suitability for every role, on the basis of qualifications and experience. All applications are considered fairly and equally regardless of sexual orientation, race, disability, religious beliefs, age and any other protected characteristic. We ensure equal opportunity at every stage of the recruitment process.
We reserve the right to close this advert once we have a suitable number of applications. Please apply now if interested.
Job Type: Part-time
Expected hours: 21 per week
Benefits:
* Company events
* Life insurance
* Private medical insurance
Work Location: In person
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