Job Title: D365 CRM Solutions Architect Location: London, UK (Hybrid) Job Type: Permanent Why This Role Matters Join a global team at the forefront of digital transformation, where you'll architect Microsoft Dynamics 365 solutions that empower businesses across industries and geographies. As a D365 CRM Solutions Architect, you'll lead migration strategies, design integrations, and drive technical excellence for our client's Business Applications unit, shaping the future of enterprise CRM systems. Key Responsibilities Architecture & Strategy Define end-to-end migration architecture for D365 implementations (Sales, Customer Service, Field Service modules). Lead technical roadmaps and oversee integrations with systems like Power Platform, Azure services, and SQL Server. Optimize system performance and scalability while enforcing Dynamics 365 best practices. Technical Leadership Mentor development teams in CRM customizations, workflows, and Power Platform solutions (Power Apps, Power Automate, Power BI). Manage configuration tasks, including API integrations, SSIS, and .NET-based custom tools. Conduct code reviews and audits to ensure compliance with architectural standards. Stakeholder Collaboration Translate business needs into technical specifications for non-technical stakeholders. Report progress to leadership, resolve roadblocks, and align solutions with GDPR/security standards. Your Profile Core Expertise 8 years in Dynamics 365 Customer Engagement, with 3 projects as a Solutions Architect. Deep knowledge of Sales Automation, Field Service, and Customer Service modules. Mastery of Power Platform (Power Apps, Automate, BI), .NET, Azure APIs, and SQL Server. Proven ability to design secure, scalable architectures and lead migrations. Certifications & Skills Microsoft Certifications (e.g., Power Platform Solution Architect Expert, Dynamics 365 Solution Architect). Proficiency in SSRS, Power BI reporting, and Azure services ( Azure DevOps, Logic Apps ). Exceptional communication skills with experience advising C-suite stakeholders.