The purpose of this role is to provide the highest possible standard of service to members of the Public contacting the police to report a crime. To ascertain appropriate details from callers in relation to crime reported, to facilitate the creation of a crime report on Police Scotland systems, in accordance with Force and National guidelines. Full details regarding this vacancy can be found in the attached Role Profile. Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions.