This position is based at WREXHAM COUNTY COURT WREXHAM, LL13 8XN
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
* Preparing papers and files for court, tribunals, hearings and meetings
* Creating and updating records on our in-house computer system and data input
* Resulting courts accurately, interpreting accurately the information required on a court file.
* Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
* Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your Skills And Experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask, whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent organisational skills.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Wrexham Law Courts is a combined Court building, but this position is for Civil, Family and Tribunal Court only.
This is an office-based role and therefore hybrid working will not be considered.
The minimum part time hours we can accept would be 30 hours per week over 5 days.
Travel To Other Courts Will Be Required When Necessary.
Occasional attendance in court will be required to cover clerking duties and this will be done on an ad-hoc basis.
For a full job description, please see the supporting document in the advert below before applying.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Managing a Quality Service
* Delivering at Pace
Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Contact point for applicants
Job Contact:
* Name: SSCL Recruitment Enquiries Team
* Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone: 0345 241 5358
Recruitment team
* Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
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