CRB Cunninghams are the market leader for the provision of cashless catering, identity management and payment systems to the UK state education sector, and we have been providing innovative software to this sector for the last 20 years. We are the only UK software provider to offer their own identity management, cashless catering, and online payment solutions, supported by a national service and support team. Our education solutions are used in over 3,000 schools across the UK to help them run efficient and effective meal and nutritional programs, as well as providing a cashless solution to aid in the payment of those items, to help reduce the use of cash and the issues associated with it.
Working for CRB Cunninghams:
* We are a growing, enthusiastic company that employs talented individuals with interesting backgrounds, creating a happy and cooperative working environment.
* Many of our employees are long-serving, providing you the opportunity to learn extensively from colleagues with considerable experience.
* Our product range makes life easier for our customers, leading to enthusiastic and excited collaboration.
* We are a close team, sharing our success with our employees through regular social functions and teamwork.
* As a business, we acknowledge the hard work of our employees while ensuring a suitable work/life balance.
POSITION:
Reporting to the Engineering Supervisor, we are seeking to appoint a strong team player located in or around the Guildford area to join our excellent engineering team. As a Field Service Engineer, you will be responsible for carrying out repairs onsite at locations throughout the UK. You must be able to identify issues customers may be experiencing and resolve these issues to ensure complete customer satisfaction. You should also have knowledge and understanding of new developments and technologies.
You will have the opportunity to learn the installation process and progress to becoming a lead engineer, where you will be responsible for implementing new/upgrading systems and training administrators to the required standard.
This is a fantastic company that offers ongoing training, career development, and the chance to work with innovative epos and IT equipment.
JOB RESPONSIBILITIES:
* Carry out service calls.
* Represent CRB Cunninghams to the best of your ability.
* Maintain excellent working relationships with clients.
* Understand the requirements of clients while carrying out repairs.
* Maintain your company vehicle weekly – Lights, Tyres & Fluids.
* Be flexible and prepared to take on additional tasks as required by other departments.
* Provide the Engineering Supervisor with regular updates on progress and relevant issues.
* Be aware of Health and Safety requirements and ensure all procedures are observed for safety.
* Install and configure new systems.
JOB QUALIFICATIONS:
* Basic IT knowledge – operating systems, IP configuration work.
* Basic software knowledge (back office and epos software).
* Hold a full UK driving licence, which needs to be clean and valid.
* Can complete all aspects of field service with multiple calls.
* Internal system prep and hardware repair work.
* Understand what is required for an installation while working alongside a lead engineer.
* Good communication skills.
Your personal characteristics will include:
* Ability to work independently and as part of a team.
* Ability to handle clients professionally and under pressure.
* Good communication skills.
* Self-motivated with a willingness to learn.
* Flexibility to work additional hours as required.
* Organized with good timekeeping.
* Responsive to customer needs/requests.
* Trustworthiness and discretion when handling confidential information.
* A smart appearance and professional manner.
Business Unit:
CRB Cunninghams
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
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