Job Description Purpose of the role To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution. Accountabilities Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Onboarding. Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Join us as a Know Your Customer Quality Control Team Leader at Barclays, where you can transform the future of banking by effectively managing a team of analysts by allocating tasks, tracking and aiding performance. If you are a confident leader this could be the role for you. To be successful as a Team Leader, you should have: - Know Your Customer experience. - Leadership experience. - Stakeholder management skills. Quality Control experience is desirable, but not a requirement. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow.