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Customer Relations & Service Improvement Manager - Damp & Mould
Ongo is offering an exciting opportunity for a Bricklayer / Plasterer to join our new Damp and Mould team. Along with a rewarding role in a dynamic and supportive environment, you will benefit from a range of fantastic perks that prioritize your wellbeing, work-life balance, and professional development.
Benefits & Equipment:
* Company supplied van, power tools, mobile and iPad.
* 30 Days Annual Leave per year, plus an additional day for your birthday.
* 9.5% Pension Contribution to help secure your future.
* Car Salary Sacrifice Scheme – making vehicle leasing more affordable.
* Cycle to Work Salary Sacrifice Scheme – promoting a healthy and eco-friendly commute.
* Company Paid Health Benefit from Simply Health, ensuring peace of mind.
* 100% Attendance Bonus, which could be either a payment or an additional day’s leave.
* Workplace Counselling Service – providing confidential support for mental health.
* Physio Service – to help you stay physically fit and healthy.
* Team Building Days – fostering a positive and collaborative working environment.
* Free Tea, Coffee & Fruit – keeping you refreshed throughout the day.
* 15 Hours Per Year Time Off for Volunteering – supporting your desire to give back to the community.
Overall Purpose of Job:
To carry out bricklaying and plastering tasks to a high standard in occupied and empty properties, in a courteous and polite manner, and in accordance with the relevant safety regulations and organisational policies and procedures.
About You:
We are looking for someone who has:
* Experience as a Bricklayer and or Plasterer, ideally in a similar environment. If you have bias to one trade you must be able to carry out the Main Responsibilities of the other listed below.
* Knowledge of damp and mould-related issues.
* Ability to identify and remedy property defects in a cost-effective manner.
* The ability to work efficiently independently or as part of a team.
* Excellent communication and customer service skills.
Main Responsibilities:
Bricklaying Works:
* Undertake internal and external bricklaying tasks including but not limited to:
* Repairs to brickwork
* Laying or levelling concrete floors
* Laying or levelling paving slabs and edging
* Laying or renewing concrete paths
* Building and repairing brick corners, pillars, and piers
* Building and repairing cavity walls
* Pointing for facework
* Creating or bricking up door and window openings
* Creating ramps and steps
* Repairing/replacing damp courses
* Installing and maintaining balustrades
* Installing and repairing fencing and fence posts
* Carrying out drainage repairs
* Removing, installing, and repairing floor and wall tiling, including ceramic and thermoplastic tiles
Plastering and Rendering Works:
* Undertake internal and external plastering and rendering works, including but not limited to:
* Mixing plastering materials
* Cutting and fixing plasterboard to walls and ceilings
* Cutting and fixing angle beads around window and door reveals
* Preparing surfaces before plastering
* Plastering walls, ceilings, and reveals using all types of plaster and plasterboard
* Rendering walls and applying proprietary textured coatings
* Removing, replacing, or repairing damaged plasterwork
* Carry out other minor repairs to walls as part of making them suitable for painting or decorating.
Damp and Mould:
* Identify and categorize the root causes of damp and mould.
* Develop and deliver works required to rectify damp and mould issues within your skill set.
Customer Interaction:
* Be customer-focused at all times and effectively communicate and interact with people at all levels.
* Work with various forms of technology, including an iPad, to ensure tasks are deployed and completed correctly and efficiently.
Safeguarding:
Be aware of safeguarding issues related to vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.
How to Apply:
If you are a skilled Bricklayer / Plasterer with a passion for delivering quality work and want to join a supportive team, we want to hear from you! Please submit your CV and a cover letter detailing your experience and why you'd be a great fit for this role.
At Ongo, we are committed to creating a diverse and inclusive environment, and we welcome applications from all backgrounds.
Join Ongo today and enjoy a great work-life balance, a rewarding role, and a fantastic benefits package that supports your health, wellbeing, and personal development.
Job Types:
Full-time, Permanent
Pay:
£33,010.88 per year
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Management and Manufacturing
Industries:
Civic and Social Organizations
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