We are seeking an experienced Operations Manager to oversee operations for a cleaning contracts company. This role involves managing schedules, coordinating teams, and ensuring smooth day-to-day operations across all cleaning contracts.
Key Responsibilities:
* Schedule and manage recurring and ad hoc cleaning work, ensuring all details (access, permits, timing) are confirmed.
* Communicate with clients to confirm schedules, handle queries, and reschedule as required.
* Support the operations team, addressing issues and liaising with subcontractors.
* Prepare and follow up quotes, and manage jobs through Simpro from lead to invoicing.
* Organize stock orders, equipment hire, and vehicle maintenance.
* Ensure compliance by preparing Risk Assessments and Method Statements (RAMS) as needed.
* Onboard new staff and organize toolbox talks and training.
Goals:
* Complete all schedules for the following week by Friday at 12 noon.
* Ensure small jobs ( £500) within 7 days.
* Avoid missed recurring jobs without prior authorization.
* Work with management to improve operational processes and efficiency.
What We’re Looking For:
* Strong organizational and communication skills.
* Experience in operations management, ideally within the cleaning or facilities industry.
* Proficiency with operational software such as Simpro.
* A proactive and solution-oriented mindset.
What We Offer:
* Competitive salary based on experience.
* Opportunities to grow in a dynamic and supportive team