Job Title: Deputy Care Manager Location: Coventry Salary: £42,000 per annum Type: Full-time, Permanent Job Overview: Claire at Amber Mace is working with a leading care provider in the West Midlands who are recruiting for a deputy care manager to join the team at one of their residential services in Coventry. The Deputy Care Manager will play a key role in supporting the day-to-day operations of the home, ensuring high standards of care, and leading a dedicated team of staff. This is an excellent opportunity for a dynamic leader with strong management skills and a passion for providing exceptional care to older adults. The role will require you to: • Support the Registered Manager in overseeing the day-to-day management of the residential home. • Lead, mentor, and develop a team of carers and support staff, ensuring they are motivated, well-trained, and delivering person-centred care. • Ensure compliance with all relevant regulatory requirements, including Care Quality Commission (CQC) standards, safeguarding policies, and health & safety protocols. • Assist in developing and implementing care plans tailored to each resident’s needs, ensuring the highest level of care and dignity. • Monitor and assess the quality of care provided, regularly reviewing care plans and making recommendations for improvements where necessary. • Oversee the management of resident records, including accurate documentation of assessments, care plans, and other required paperwork. • Build strong relationships with residents, families, and external professionals, ensuring effective communication and addressing concerns in a timely manner. • Participate in recruitment, training, and performance management of staff. • Lead and assist in emergency procedures and crisis management when necessary. • Assist in managing the home’s budget and resources, ensuring efficient use of staffing and materials. Key Skills & Experience: • Proven experience in a care management role, with a strong understanding of elderly care needs and best practices. • Previous experience as a Deputy Care Manager, Senior Carer, or similar role within a residential care setting is highly desirable. • Strong leadership and people management skills with the ability to motivate, develop, and lead a team effectively. • Excellent communication and interpersonal skills, with the confidence to make decisions and address challenges head-on. • In-depth knowledge of relevant legislation, such as the Care Act, CQC regulations, and safeguarding procedures. • A proactive and compassionate approach to managing and improving care services. • A good understanding of budgeting and resource management. • NVQ Level 4 in Health and Social Care or equivalent (or working towards). • A valid DBS check and compliance with safeguarding policies are required. Benefits: • Competitive salary of £42,000 per annum. • The opportunity to make a real difference in the lives of elderly residents. • Be part of a supportive and dedicated team committed to providing high-quality care. • Opportunities for career development and training. • A positive working environment with a focus on professional growth. If you are an experienced leader with a passion for elderly care, please call Claire at Amber Mace on (phone number removed) or email your CV to (url removed)