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Age UK Wyvern is an independent local charity formed through the merger of Age UK Worcester & Malvern Hills and Age UK Hereford & Localities. We provide a range of needs-led services in Herefordshire & South Worcestershire to enhance the quality of life for older people. Our operations are supported by donations, income from charity shops, and charitable grants.
Role Description
This is a full-time Relief Manager (Retail) role located in Worcester for Age UK Wyvern. The Relief Manager will be responsible for day-to-day store operations, customer service, team management, sales, and ensuring customer satisfaction. This role will be based on-site and involve managing the retail store operations efficiently.
Qualifications
* Communication and Customer Service skills
* Customer Satisfaction and Team Management skills
* Sales skills
* Experience in retail management or similar roles
* Strong organizational and leadership abilities
* Ability to work effectively in a team environment
* Knowledge of retail operations and merchandising
* Excellent interpersonal skills and the ability to build rapport with customers
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Non-profit Organizations
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