Facilities assistant

You'll be;helpful & friendlycustomer focused with a positive attitudeenthusiastic with a willingness to learna team player, but also can work on your own initiativeFacilities AssistantReporting to the Facilities Coordinator, you'll join a close-knit team of seven. Some days start with unlocking and preparing the buildings, taking in the peaceful beauty of the undisturbed grounds before visitors arrive. From ensuring a clean and safe environment for staff, volunteers, and visitors to securing the site at the end of the day, your role is essential to the smooth running of the estate. We work in collaboration with different teams across the site, from helping to moving equipment around the estate to aiding our visitor experience team setting up trails.Providing a great visitor experience and looking after this special place is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at this special place.Click here for more information about this location As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries. Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 6th April 2025 Interview Date: 10th or 11th April 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 162214IRC162214RiponFixed Term f/t (37.5 hrs pw to 03/11/25)Ends: Apr 6th 8613.7 km from El SalvadorWorking within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service.Hours: You'll work 37.5 hours per week but the shift pattern will vary. You'll be working mixed shifts where one weekend day each week is required. Open shift 7.30am – 3.30pm - unlocking and alarming the estateClose shift 11am – 7pm - locking and alarming the estate. This changes in the winter to 10am-6pmSalary: £12.25 per hourDuration: Fixed term contract until 3rd November 2025For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Fountains Abbey, Fountains, Ripon, HG4 3DYCompliance.Eligibility to Work in the UK23,888 pa