Parts Advisor Location : Bournemouth, Dorset Salary : £26,000 - £32,000 OTE (Uncapped) Vacancy Type : Permanent, Full Time Job Overview An exciting opportunity has arisen for a Parts Advisor to join our client's well-established automotive dealership in Bournemouth. This role is ideal for someone who is passionate about the automotive industry and wants to be part of a business that prides itself on delivering exceptional service to both customers and partners. As a Parts Advisor, you will play a vital role in meeting customer requirements and driving the success of the parts department through proactive sales and service. Key Responsibilities Customer Service: Handle customer enquiries in a prompt and courteous manner, promoting the benefits of products and services. Order Management: Accurately order, check, and manage the location of all parts, reporting any stock discrepancies or damages to the Service Manager. Returns & Warranty: Ensure old exchange units and warranty items are returned to the department in good condition, complete with the necessary paperwork for credits. Packing & Dispatch: Safely pack and load parts for dispatch via van delivery or postal services, ensuring goods are not damaged or lost in transit. Relationship Building: Maintain positive working relationships with both internal and external customers, updating prospect records as needed. Essential Skills and Experience Organisational Skills: Ability to plan and meet work deadlines efficiently. Quick Learner: Capable of assimilating information and providing thoughtful responses. Attention to Detail: Maintain high accuracy and quality in all tasks. Technical Knowledge: Experience working with vehicle parts or relevant technical qualifications. Communication: Strong communication skills to manage team, external relationships, and customers effectively. Computer Literacy: Proficiency in PC and web applications. Working Hours Monday to Friday: 08:00 - 17:30 (1-hour lunch break) Saturdays: 1 in 4 What's in It for You? Competitive salary and uncapped bonus scheme Full training and support 30 days holiday (including bank holidays), plus additional holiday entitlement for long service milestones Birthday day off Discounts on MOTs, servicing, and parts Employee referral bonuses Life Assurance Contributory Pension Scheme Employee Assistance Programme Development opportunities to grow within the business If you are interested in the position and would like some more information or to apply, please call Bethany at Premier Automotive on 02380 202 666. Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT