Job Introduction
Facilities Management Coordinator
Location: Dublin 8
€30,000 - €32,500
Monday – Friday with some weekend work required on occasion.
As a FM Coordinator at Sodexo, you are the first point of contact for service requests, ensuring seamless communication and operations.
In this role, you will play a key part in scheduling and managing maintenance tasks, working closely with site teams, customers, and vendors to maintain high standards of service.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you’ll do:
* Log and manage service requests promptly during core hours.
* Schedule Planned Preventative Maintenance (PPM) and oversee reactive work tasks.
* Ensure efficient communication between customers and vendors, providing updates as needed.
* Accurately record and manage work orders through to completion.
* Support monthly reporting with essential data to ensure timely submission.
* Collaborate with site teams and vendors to meet key performance indicators.
* Attend meetings to drive performance improvements.
What you bring:
* At least 2 years of customer service experience, ideally in a helpdesk or call centre environment.
* Strong communication skills and the ability to multi-task effectively.
* Familiarity with maintenance planning systems (e.g. Maximo or similar CAFM systems).
* Intermediate proficiency in MS Office (Word, Excel).
* A proactive and detail-oriented approach to problem-solving.
* Ability to work in a fast-paced, high-pressure environment.
* Experience with SAP and managing Purchase Orders is advantageous.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you, where you can act with purpose and thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
* Full training and a full protective uniform supplied
Ready to be part of something greater?