DUTIES & RESPONSIBILITIES Ensure that customer orders & quality checks are completed by relevant team members in a timely manner. Interpret, build upon, and comply end to end with AA Labels quality assurance standards. Carefully maintain complaint and non-conformance processing through records and tracking systems by completing the root cause. To ensure that products which leave the site for delivery to a customer are of the highest quality, conform to company standards. Completing pre-production checks and approvals. Contacting CC team relating to QC issues/queries with their order. Support in miscellaneous tasks, e.g. packing, pallet booking, maintenance, etc. Exercising the highest degree of confidentiality at all times. To ensure products are packaged as per company guidelines. To plan and delegate quality control check within the production, warehouse and good-in departments. To ensure that all goods produced conform to our internal quality standards and that the quality checks are carried out as per the QC Policy. Flexible to cover any reasonable tasks as and when required to support the production operations. Ensuring quality checks are completed in a timely manner to ensure there is a consistent work flow. Where a job fails QC at a pre-production check, machine operators to rectify the error. Where job fails QC post production, then to reject and re-schedule for production and/or address directly with the operator. Site Opening/ Closing responsibilities as agreed with line manager. Ensuring all QC is up to date prior to leaving at the end of the day, this may include staying after 6pm. Any other reasonable duties as requested by the line manager. Hours of Work: Core hours of 40hrs pw from 09.00 to 18:00, Monday to Friday. You are expected to complete reasonable extra hours during the day, required to fulfil the responsibilities of your role at no additional pay. Occasional Saturday working (already factored into the pay) may be required from time to time to fulfil the responsibilities of this role. ADZN1_UKTJ