Job summary As a Contracts and Operational Manager in the medicines optimisation function, you will operate as an operational service lead for pharmacy and medicines optimisation contracts and be responsible for managing a portfolio of Pharmacy and medicinesoptimisation provider contracts and monitoring their performance in terms of their contracted levels of activity and expenditure, contract, performance and quality issues and general service delivery.The post holder will work closely with the NHS GM Contract Management team but will operate primarily independently from day-to-day supervision and management and will be required to manage their own workload, priorities, milestones, and deadlines.You will develop and utilise specialised knowledge from a range of contract information to ensure delivery of elements of NHS GM's strategic plan. You will have experience within the NHS or a commissioning setting and also have experience of contractmonitoring and/or procurement / project management experience that can be applied to contract management. Main duties of the job o Completing aspects of work that will contribute to theoverall delivery and development of the Medicines Optimisation function including development of policies and service improvement, whilst ensuring an effective operational management of a portfolio of contracts. o Contributing to policy and service changes within the wider NHS GM System.o Working to contracted terms and conditions, leading on regular contract and performance review meetings with providers within your portfolio, ensuring reporting is relevant and timely, and remedial and reinforcing action improves provider performance.o Involvement in the development of the negotiation strategy and leading and assisting in the annual contract negotiation cycle and documentation of contracts for a defined portfolio of contracts including arbitration/mediation where necessary. About us NHS Greater Manchester Integrated Care Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.Our NHS People Promise -the promise we must all make to each other, to work together to improve the experience of working in the NHS for everyone. Like many other employers, NHS GM currently has evidence of unwarranted inequalities in the workforce, most notably in relation to minoritised ethnic, female and\or disabled staff and their intersectionality. As a result, we will use positive action measures to bringbenefits to our organisation, including a wider pool of talented, skilled and experienced people from which to recruit and a better understanding of the needs of a more diverse range of customers. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year pa Contract Permanent Working pattern Full-time Reference number 896-MED-1045 Job locations Tootal Buildings Manchester M1 6EU Job description Job responsibilities For the portfolio of contracts, ensuring contract levers areenacted in full in accordance with the contract within limits agreed anddelegated by the commissioners. Ensuring, as appropriate, agreed NHS GM commissioning intentions and priorities are translated into signed contracts that meet national and local requirements. Ensuring the financial, quality and operational performance of contracts are efficiently and effectively managed. Assisting with the delivery of the organisational quality strategy and with challenging providers for poor performance on quality. Supporting the development and monitoring of Provider CQUIN schemes. Management of risk, quality and performance issues in line with NHS GM specified processes. Provision of relevant and timely specialist contract advice and guidance. Leading and supporting contract project meetings with internal and externalstakeholders to ensure smooth running and engagement of services procuredthrough to contract / service mobilisation. Ensuring all assigned projects are completed in accordance with the project scope and timings, highlighting and raising any potential changes, impacts orrisks to the project. Coordination of and participation in relevant internal and external working groups and provide project advice, expertise and support where requested. Ensuring those participating in projects have clear responsibilities, priorities andtimescales enabling the team to work coherently to deliver contract projectoutcomes. Ensuring that detailed individual project plans with key objectives, milestones and targets are developed, kept up to date, delivered against agreed timelines andthat lessons learnt are captured and shared. Undertaking other duties not specified within the Job Description but within the general scope of the post as determined by the medicines optimisation function. Job description Job responsibilities For the portfolio of contracts, ensuring contract levers areenacted in full in accordance with the contract within limits agreed anddelegated by the commissioners. Ensuring, as appropriate, agreed NHS GM commissioning intentions and priorities are translated into signed contracts that meet national and local requirements. Ensuring the financial, quality and operational performance of contracts are efficiently and effectively managed. Assisting with the delivery of the organisational quality strategy and with challenging providers for poor performance on quality. Supporting the development and monitoring of Provider CQUIN schemes. Management of risk, quality and performance issues in line with NHS GM specified processes. Provision of relevant and timely specialist contract advice and guidance. Leading and supporting contract project meetings with internal and externalstakeholders to ensure smooth running and engagement of services procuredthrough to contract / service mobilisation. Ensuring all assigned projects are completed in accordance with the project scope and timings, highlighting and raising any potential changes, impacts orrisks to the project. Coordination of and participation in relevant internal and external working groups and provide project advice, expertise and support where requested. Ensuring those participating in projects have clear responsibilities, priorities andtimescales enabling the team to work coherently to deliver contract projectoutcomes. Ensuring that detailed individual project plans with key objectives, milestones and targets are developed, kept up to date, delivered against agreed timelines andthat lessons learnt are captured and shared. Undertaking other duties not specified within the Job Description but within the general scope of the post as determined by the medicines optimisation function. Person Specification Qualifications Essential Postgraduate Management Diploma or equivalent Educated to degree level or possessing equivalent experience Desirable CIPFA Contract Management Experience Essential NHS commissioning experience including negotiations with providers in relation to contract, procurement, performance or quality issues Experience of using proprietary databases including data entry and reporting. Desirable Project management experience, ideally, but not essentially, within procurement experience or in relation to NHS contract management Knowledge Essential Knowledge of the healthcare commissioning process Knowledge of all types of NHS contracts with specialist knowledge of at least one area such as Standard NHS contracts or primary care contracts Knowledge of quality and performance management techniques as they apply to healthcare providers Desirable Knowledge of a specific area of commissioning such as long-term conditions, urgent care, cancer care, Mental Health etc Knowledge of the national commissioning landscape Person Specification Qualifications Essential Postgraduate Management Diploma or equivalent Educated to degree level or possessing equivalent experience Desirable CIPFA Contract Management Experience Essential NHS commissioning experience including negotiations with providers in relation to contract, procurement, performance or quality issues Experience of using proprietary databases including data entry and reporting. Desirable Project management experience, ideally, but not essentially, within procurement experience or in relation to NHS contract management Knowledge Essential Knowledge of the healthcare commissioning process Knowledge of all types of NHS contracts with specialist knowledge of at least one area such as Standard NHS contracts or primary care contracts Knowledge of quality and performance management techniques as they apply to healthcare providers Desirable Knowledge of a specific area of commissioning such as long-term conditions, urgent care, cancer care, Mental Health etc Knowledge of the national commissioning landscape Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Greater Manchester Integrated Care Address Tootal Buildings Manchester M1 6EU Employer's website https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)