A global engineering and animation company is seeking a Technical Consultant to communicate value propositions for their cutting-edge technology products. The Technical Consultant will support customers in various industries, primarily in Life Sciences and Engineering.
Key Job Responsibilities:
1. Provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing, and IM.
2. Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos, and working examples using 3rd party software.
3. Assist the Sales team by developing effective demonstrations to prospective clientele.
Customer Technical Consultant Skills:
1. Knowledge of scripting/programming, preferably in Python or C#.
2. Self-motivated and resourceful in finding solutions by working with others.
3. Good computer skills using a variety of Windows desktop applications.
Experience:
1. Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview.
2. Experience in creating video or tutorial content.
3. Solid biomechanics or bioengineering background.
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