A global engineering and animation company is seeking a Technical Consultant to communicate value propositions for their cutting-edge technology products.
The Technical Consultant will support customers in various industries, primarily in Life Sciences and Engineering.
Key Job Responsibilities
1. Provide first-line technical support to the company and internationally, using various methods: telephone, email, desktop sharing, and IM.
2. Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos, and working examples using 3rd party software.
3. Assist the Sales team by developing effective demonstrations to prospective clientele.
Customer Technical Consultant Skills
1. Knowledge of scripting/programming, preferably in Python or C#.
2. Self-motivated and resourceful in finding solutions by working with others.
3. Good computer skills using a variety of Windows desktop applications.
Experience
1. Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview.
2. Experience in creating video or tutorial content.
3. Solid biomechanics or bioengineering background.
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