Job Title: Account Manager Reports to: Sales Manager Location: Covering Sheffield, South Yorkshire Overview As an Account Manager, you will play a key role in achieving sales targets and growing our customer base within your designated area. Your primary responsibilities include: - Delivering the agreed budgeted margin for your postcode area. - Expanding the number of trading accounts by meeting new business targets. - Retaining and developing existing customers through category upselling. - Representing LWC Drinks to the market and bringing valuable market insights back to the company. Main Duties - Achieve and exceed depot gross margin targets. - Manage the debt ledger for your area, ensuring timely completion of account forms and prompt collection of payments. - Drive sales on core brands in partnership with brand partners. - Consistently exceed customer service expectations. - Take full ownership and management of customer accounts from initiation to retention. - Collaborate effectively with internal departments, including telesales, credit control, sales support, distribution, and administration. - Coordinate technical installations for draught beer dispense equipment. - Provide expert, impartial advice on promotional activities to help customers grow their businesses. - Work closely with brand representatives within your area. - Actively promote LWC Drinks' own brand products. Knowledge and Experience - Strong customer service skills. - Proficiency in Microsoft Excel for record-keeping and analysis. - Effective teamwork and collaboration skills. - Excellent communication and relationship-building abilities. - In-depth knowledge of the drinks industry, product offerings, and on-trade market. - WSET Level 1 certification (preferred). - Proven commercial experience in selling wine, preferably in the on-trade sector. - Strong track record in sales and achieving growth targets. Essential Requirements - Proficiency in IT systems relevant to sales and account management. - Demonstrated sales experience, ideally within the hospitality sector. - Ability to develop and maintain strong internal and external relationships. About LWC Drinks Ltd LWC Drinks Ltd is a leading supplier of bar and sundry supplies, recognized as the fastest-growing privately owned drinks company in Britain. Ranked 24th in the Sunday Times PWC Profit Track 100, we are committed to delivering the best customer service in the industry. We employ over 1,400 people across 18 depots in the UK, with our Support Centre and Hub Distribution Centre based in Manchester. Join us and be part of a dynamic, fast-growing company that values innovation, customer focus, and professional growth