This is a full-time on-site role for a Customer Service Representative located in Cairo, Maadi. The Customer Service Representative will be responsible for managing customer interactions to ensure customer satisfaction. Daily tasks include handling customer inquiries, resolving issues, offering support and quotations, and ensuring that customers have a positive experience. The role will involve collaborating with various teams to address customer needs and improve overall service quality.
Qualifications
* Skills in Customer Service, Customer Support, and Customer Experience
* Ability to ensure Customer Satisfaction and enhance overall customer interactions
* Strong communication and problem-solving skills
* Ability to work well in a team and independently
* Proficiency in using customer service software and tools
* Experience in the service industry is a plus
* Bachelor's degree or equivalent experience in a scientific field
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Wholesale Chemical and Allied Products
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