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Key Responsibilities
* Create and iterate user-centred content that meets GDS guidelines.
* Work within multidisciplinary teams including User Researchers, Service Designers, Interaction Designers, and Developers.
* Conduct and apply user research to guide content decisions.
* Map out user journeys and design content to support the full user experience.
* Champion plain English, accessibility, and inclusive design principles.
* Participate in content critiques, peer reviews, and assure content quality across services.
* Support the wider team in understanding GDS principles and ensuring content meets government standards.
Must Have
* Active SC
* Must have GDS Experience
Essential Skills & Experience
* Proven experience working as a Content Designer in an agile environment, ideally on UK Government digital services.
* Deep knowledge of GDS service design standards and best practices.
* Strong understanding of user-centered design, accessibility, and content strategy.
* Skilled at simplifying complex information for diverse user groups.
* Excellent stakeholder engagement and collaboration skills.
* Experience using content management systems (CMS) and collaboration tools like Confluence, Jira, or similar.
Desirable
* Previous experience working on Discovery, Alpha, Beta, and Live phases within GDS project lifecycles.
* Understanding of prototyping and user-testing methods.
* Strong analytical and problem-solving skills.
Duration: Contract
Rate: GBP £550 daily
Location: London, UK
Start Date: TBD
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