JOB DESCRIPTION Group Company: SIS Manufacturing Limited Job Title: Quality Control Manager Reporting to: Managing Director Location: Maryport, Cumbria MAIN OBJECTIVES To monitor and measure the quality standards of finished goods to ensure that all artificial turf products that leave the Factory are fit for purpose, in compliance with the production specification and is representative of the Company's commitment to the highest quality standards in the sports surface and artificial turf market. To assist in the development, implementation, review and continual improvement of quality standards and quality management systems. To provide a cover support in the absence of the Production Manager. RESPONSIBILITIES/ ACCOUNTABILITIES/ TASKS Quality Control To be aware of all current product specifications, production methods, testing methods and testing criteria in relation to the production of artificial turf and in particular the carpet latex backing process. To inspect, test, monitor and measure raw materials used in the manufacturing process, including, but not necessarily limited to: Latex viscosity & coverage, including solids content, pH, etc. Polyurethane raw materials. Yarn specification & quality Backing specification & quality including decitex & colour To inspect, test, monitor and measure internal production processes, materials and turf products before, during and after production including, but not necessarily limited to: Perforations Pile height Stitch length Tuft anchorage Oven temperatures Weight Checks Moisture content Visual defects — streaks, loops, long ends, latex on face, shrinkage To ensure that finished goods which have passed all quality control are removed from process for onward distribution. To ensure that finished goods which fail testing or are rejected, are appropriately and clearly labelled and removed to a clearly marked quarantined area. To report and discuss inspection and test data with Technical Personnel, Production Managers and Supervisors as appropriate, including feeding back information relating to quality issues to key stakeholders. To maintain accurate written and digital records on measurement data, completing all QC paperwork as required, in a timely manner. All records to be centrally available to key stakeholders. To report faults effectively and immediately; and recommend adjustments or changes where relevant. To implement changes if authorized to do so and ensure any changes are documented in the controlled management system. To implement agreed corrective actions. To be responsible for, and liaise with the Maintenance team regarding, the maintenance, servicing and calibration of any test and monitoring equipment; and any process equipment which has a direct impact on quality control e.g. ovens. To participate in the ISO 9001 quality audit process, as well as any other audits (e.g. FIFA Audit), providing the necessary information and assistance to the auditors, internal and external, as required. To carry out internal audits as required. To assist in the investigation of quality customer complaints and quality incidents as required; including management and maintenance of all non-conformances. To hold regular Quality Control meetings with MFG Management Team. Attend weekly Production & Manufacturing Meetings. Oversee and if necessary, complete stocktakes. To undertake any other duties which may be required from time to time, which shall be appropriate to the scope and nature of the role and the capabilities of the post-holder. Quality & Health & Safety Systems Administration To liaise with third party auditors if required. To assist with the arrangement of plant insurance inspections and maintaining statutory inspection records, including insurance inspections. General To cover for the Production Manager when required. To provide cover when required to ensure that no operational process is run in the absence of at least one senior operative. KEY INTERFACES: External Interfaces Quality auditors & certification bodies Regulatory Authorities Test equipment suppliers Suppliers (where required) Internal Interfaces Chief Operating Officer Managing Director Tufting Operatives Backing Plant Operatives and Supervisors HEALTH & SAFETY: To comply with all company health, safety and environmental management policies, works procedures and instructions to ensure a safe and healthy workplace. To be aware of, and fulfil, your duties in relation to health and safety in the workplace to promote your own safety, that of your colleagues and all personnel in your workplace. To report to a manager any safety or environmental hazards and risks that you become aware of in the workplace, including faulty or defective machinery or equipment. To operate workplace machinery in a safe manner and if trained and competent to do so. To wear all personal protective equipment as directed. COMPLIANCE & SOCIAL RESPONSIBILITY: To comply with all company policies and procedures as apply to your role and/or your employment generally, ensuring that you represent the Company to the highest business and ethical standards. To report immediately any instances of bribery or corruption of which you become aware, or approached regarding. To behave with respect and dignity towards your colleagues and all personnel in the workplace and to report in confidence any unacceptable behaviour. To contribute towards the continual improvement of the business in terms of the corporate objectives and good governance of the SIS Group.