Senior IT Technician Chichester, West Sussex £32,000 - £36,000 (DOE) Company Benefits Permanent An esteemed IT Support Company is currently seeking a Senior IT Technician / Senior IT Support Engineer to join their busy service desk team. You will provide Tier 2 level IT support to resolve issues allocated by the IT Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services. Sound interesting? Read on… As the Senior IT Support Engineer / Senior IT Technician you will assist in the support of computer network and associated hardware and software, to enable support for both teaching and learning across their sites. Responsibilities: Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress. Senior IT Technician tasked with supporting roll out of new applications. Installation and configuration of computer hardware O/S and applications. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Experience of administering networks, reviewing system logs, backup/AV checks and general updates. Install and configure computer hardware operating systems and applications. Key Skills: Experience of working within a network/IT field. Good understanding of Windows, Mac OS, MS Office, Office 365 and Active Directory. Confident in dealing with stakeholders at all levels. Managing service desk requests through help desk systems. Proven knowledge of Server, PC and networking hardware. Desirable: Knowledge of SCCM - Windows & Application Deployment, Anti-Virus Management. Experience of supporting VoIP Telephone services. Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. Company Benefits: Flexible working hours 25 days holiday Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.