Country:
United Kingdom
Location:
TCUK Leatherhead United Technologies House, Guildford Road, Leatherhead, Surrey KT22 9UT, UK
Role: Pre Sales Applications Engineer
Location: Leatherhead / remote
Contract type: Full time, permanent
Toshiba Carrier UK (a Carrier company) is a worldwide leader in the manufacturing and supply of energy-efficient air conditioning systems.
Carrier is currently recruiting for a Pre-Sales Applications Engineer. This role will be based at our Leatherhead office therefore candidates will ideally live within a commutable distance. Travel will occasionally be required therefore candidates must also have a valid UK driving license.
The main goal of this role is to effectively utilize software programs across Carrier and Ciat brands to select equipment, prepare technically correct and commercially accurate customer quotations from specifications, prepare site project packs and track project progress.
What will I be doing as a Pre Sales Engineer?
1. Provide application and pre-sales project technical support for the sales team and customers, on and off site
2. Provide general support to the sales function
3. Provide customer support on selection and quotations
4. Liaise with the factories, technical, contracts and pre-sales teams when required.
5. Provide ongoing customer support throughout the ordering and delivery procedures.
6. Collaborate and issue problematic issues to the management team.
7. Be dynamic and think outside of the box and have the ability to develop a solution to help deliver and overcome project challenges.
8. Issuing of order acknowledgments, finished commissioning sheets and customer satisfaction surveys.
Requirements
9. Detailed knowledge of HVAC products, specifically AHU, Fan Coils, Chillers & Heat Pumps.
10. Experience within a similar role in the HVAC industry
11. Would consider someone with experience within a Technician role in the HVAC industry
12. Ideally have a qualification in Refrigeration and Air conditioning
13. Full UK Driving licence (or equivalent)
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
14. Competitive salary package (Negotiable DOE)
15. Performance related bonus scheme
16. Car cash allowance
17. 25 Days Holiday + bank holidays
18. Hybrid office/home working
19. Holiday purchase scheme
20. Company Pension
21. Benefits Central Platform hosting employee rewards, high street discounts and recognition initiatives and health and wellbeing resources
22. Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
23. The opportunity to work on industry leading equipment and gain knowledge of a variety of controls on both small & large retail refrigeration pack experience.
About us
Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier are renowned for inventing and offering a comprehensive range of air conditioning and refrigeration system solutions for the home or office as well as for large commercial applications, including packaged rooftops, chillers, condensing units, dry coolers / air-cooled condensers and split DX systems. Carrier also manufactures complementary products: controls, fan coils, air handling units and packaged systems.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.