The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, the same qualities that are at the heart of our business today.
Today, Betfred is a well-known brand on the high street with 1,340 shops across the UK, along with a significant online presence through Betfred.com offering online sports betting, casino, and games. We are one of the most active sponsors of sport in the UK, sponsoring a wide range of sports and tournaments under the famous red and blue banner. Our own unique, in-house TV channel, Betfred TV, is streamed live each day to our shops across the UK from our studios in Media City.
Responsibilities
Our 1,340 shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.
Day-to-day, you will be responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our ‘Think 25’ policy is always followed.
Skills & Experience
You must be 18 or over to work in one of our betting shops and have previous experience in the betting or gambling industry. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.
Please note, we do not have a sponsorship licence to sponsor anyone for visas to work in the UK, therefore we are unable to offer sponsorship for this role.
So, if you are a great leader, have a passion for delivering excellent customer service, and enjoy building credible relationships with colleagues and customers, we would love to hear from you.
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable, and entertaining environment you will love being part of. We offer full or part-time opportunities so you can find a role that suits you.
Be rewarded
1. Enhance your income: benefit from bonuses, incentives, retail discount vouchers, and more.
2. Monthly pension contributions: helping you prepare for your future.
3. Enhanced maternity & paternity pay: our Betfred family works to support yours.
4. A long-service recognition programme and life milestone rewards.
5. A recognition scheme to earn and convert points to spend with over 700 retailers.
6. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings, and free 121 financial coaching.
7. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service, and complimentary eye tests.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
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