We are hiring!
Circet UK are looking for an Operations Manager to join our Traffic Management team.
Main Purpose:
Reporting to the Director, the Operations Manager will ultimately be responsible for the day-to-day running of the business, from allocating appropriate resources to work to maintaining the highest standards in health, safety, and delivery.
Main Duties:
1. Day-to-day running of all operational requirements.
2. Allocating appropriate resources to specific traffic management tasks/activities.
3. Ensuring strict processes are maintained to the highest standard throughout the business where health & safety is a priority.
4. Attend & chair regular management/supervisor meetings.
5. Report to directors on various KPIs in relation to company growth & performance.
6. Manage all operatives' annual leave requirements.
7. Manage operational supply chain including goods/services obtained.
8. Work closely with the Contracts Department to ensure all activities are efficiently and safely carried out within an awareness of budgets.
9. Collaborate with our clients to ensure delivery whilst maintaining the highest standards.
10. Monitor & control the fleet on a day-to-day basis whilst working closely with the transport department.
Experience, Skills, and Knowledge:
The successful candidate will have:
* Full driving license.
* Ability to travel dependent on company requirements.
* Ability to make reactive decisions at a moment's notice.
* Strong leadership qualities, managing a team of 50+ operatives.
* Minimum 5 years of experience in the traffic management industry.
* Ability to conduct yourself professionally and coherently when attending meetings.
* Critical thinking and problem-solving skills.
* Ability to handle confidential/sensitive information with discretion.
* High attention to detail.
* Customer service skills.
* Conflict management and resolution skills - Build consensus, anticipate and solve problems.
* Ability to adapt to a fast-paced environment where client demands require a service second to none.
Health & Safety Compliance:
Monitor site practices and routines to ensure compliance with relevant legislation and regulations, including the company H & S Policy, to minimize the likelihood of accidents and the resulting fines and compensation claims. Ensure training needs are identified and, in conjunction with the HSEQ Department, arrange for personnel to attend necessary courses. Failure to embrace a safe and secure environment can result in disciplinary proceedings.
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