McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonald’s brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.
The Salaried Manager role is a key leadership role within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.
The Role
Due to an exciting expansion plan in 2025 we are looking to bring in new talent to our group. This role is a leadership position working as part of a senior leadership team reporting in to our Regional Supervisor. You will lead the delivery of the business strategy within your restaurant and play a key part in driving people-focused, customer-focused and commercial results.
As part of your induction, you’ll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. As well as invaluable training from many of our senior leaders.
We want our customers and our people to feel valued and always appreciated. You will be responsible for creating this environment within your restaurant. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!
Business Manager job role includes:
1. Cascade the business plan and bring this to life to enable the restaurant to strive to exceed all customer, commercial, people and community goals.
2. Uphold and grow the POA Restaurants Ltd and McDonald’s brand in the community and operate a reputable restaurant.
3. Promote talent and empower our people to create a committed, confident and competent team.
4. Develop our POA culture and restaurant environment by actively listening and responding to our engagement surveys and by making ‘people-first’ decisions.
5. Ensure the health and wellbeing of our people by creating a friendly, safe, respectful and inclusive environment for us all to work in. We understand, accept, respect and value the differences that make each person unique.
6. Above all live ‘Our Values’ to enable us deliver hot fresh food, in a clean and friendly restaurant, giving customers an exceptional experience every time.
What will be expected of me when I have completed my initial training?
1. Role model customer focused behaviours.
2. Act with integrity, honesty, and in line with our McDonald’s values.
3. Display leadership by coaching the team and providing them feedback and development opportunities.
4. Lead the team to have a shared understanding and vision of an exceptional customer experience.
5. Work with the wider management team to implement strategies to improve the business on sales and profitability.
6. Analyze trends inside and outside of the restaurants that can impact the business.
What Team will I be a part of?
You will be the leader of your restaurant team and part of the Regional Leadership Team working together with our crew, crew trainers and managers of all levels as a business leader.
What background do I need to have?
1. This opportunity is open to people who are passionate about customer and delivering great quality food, people with leadership experience including managing a P&L, delivering a business strategy and leading teams, this experience can come from both in and out of the sector.
2. You are someone who inspires and motivates others with your ambition and hands-on approach. Someone who will use their experience, energy and determination to succeed together as a team!
3. Throughout your journey, we will give you the McDonald’s training, knowledge and tools to further develop your skills to make you feel truly confident.
4. Every day in McDonald’s is different fast-paced and exciting if this sounds like a place that you would thrive get in touch now.
Benefits
Benefits package includes Competitive salary, car allowance, bonus potential, great training and career opportunities, paid sabbatical option, Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more...
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