We are seeking an Air Import Coordinator to join our team. You will manage air imports ensuring seamless processes and outstanding customer service.
You will oversee the entire import process from customs clearance to shipment tracking, and ensure timely delivery. You will work closely with clients, customs, and internal teams.
Key Responsibilities:
* Customs Clearance: Clear shipments through the Customs Declaration Service (CDS) following customs regulations.
* Document Management: Review and prepare import documentation for compliance.
* Shipment Tracking: Monitor shipment progress and provide updates to all parties.
* Client Communication: Maintain consistent communication with clients throughout the shipment process.
* Problem-Solving: Resolve shipment issues and delays, ensuring excellent customer service.
* Data Management: Keep accurate records of all shipments.
* Client Support: Respond to client inquiries and provide updates on shipment status.
* Team Collaboration: Work closely with internal teams and partners to ensure smooth operations.
This is a great opportunity to develop your career in freight forwarding with growth potential in a supportive work environment. You will play a key role in helping clients move goods globally while advancing your skills and expertise.
Benefits:
* Salary Range: £30,000 - £40,000
* Annual Salary Reviews
* Personalised Development and Training Program
* 25 Days Holiday + Bank Holidays
* Pension Scheme
* Death in Service Cover
* Annual Bonus