Office Administrator, Full-Time Monday to Friday, Northamptonshire / Leicestershire Based Join a Dynamic Team as an Office Administrator Hays is seeking a highly motivated and organised Office Administrator to join a thriving company. In this multifaceted role, you will be responsible for providing essential administrative support across various departments, ensuring the smooth and efficient running of daily operations. Key Responsibilities: Customer Service Excellence: Manage all incoming calls and emails professionally and courteously. Provide quick-turn quotations for customers via an in-house system, ensuring internal targets are met. Communicate feedback to customers on a daily basis. Collaborate with the marketing team to enhance customer care and foster strong client relationships. Administrative Support: Perform accurate and efficient data entry, maintaining up-to-date records. Prepare reports, manage schedules, and coordinate meetings effectively. Assist with the management of office supplies and inventory, placing orders as needed. Operational Efficiency: Collaborate with team members to streamline administrative processes and improve overall efficiency. Maintain and update a bespoke works system in a timely manner to ensure high productivity. Communication & Collaboration: Liaise effectively with clients, colleagues, staff in other departments, and external contacts. The ability to manage and prioritise workloads effectively. Essential Skills: Proven experience in an administrative or office support role. Excellent communication and interpersonal skills, both written and verbal. Strong organisational and time-management abilities with the ability to prioritise tasks effectively. Proficiency in Microsoft Office Suite, particularly Excel and Word. Attention to detail and accuracy. A proactive and problem-solving approach to work. The ability to work independently and as part of a team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4654870