This role is a full time temporary position. This role will have the option to work from home once training has been completed. These roles will be working a 35 hour week Monday to Friday 9am - 5pm Your Responsibilities: Be the first point of contact for all customers in the bank and provide a professional, friendly and efficient service, on the telephone. You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Maintaining High Standard Data Security And GDPR Regulations. Following Your Assigned Daily Schedules and Tasks. Managing Complaints What Are We Looking For? Somebody With A Passion For Good Customer Service Excellent Written And Verbal Communication Skills. Good Attention To Detail. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Claire Craig, at Honeycomb If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is permitted to providing equality of opportunity to all. Please note that due to the current climate it is not possible for us to contact candidates who are not meeting the specific requirements for this role. We are receiving an exceptionally high number of applications at present which is not allowing us to call everyone individually. We thank you in advance for your understanding Skills: Customer service Banking admin Telephony